Important Guidelines for Car Rentals: No Smoking, No Pets, and Clean Returns

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Car rental from 60 days with maximum benefit

Helpful staff, right person at a office , was smooth from book to return a car. Haven’t book a car before arrival, and after 1 hour here had a key in my hands. (Tried few other offices

Tomas Garlečionka

Friendly staff, helpful and quick to act, the only one at the airport who provided service without a credit card, a debit card was enough. The car was in perfect condition, the car

Ján Haring

Die Abholung und auch die Rückgabe des Wagens war schnell und unkompliziert. Die Autovermietung befindet sich zwar nicht direkt im Flughafengebäude aber man kann sie leicht zu Fuß erreichen.

Su Ma

Reibungslose Abwicklung sowohl bei der Abholung des Wagens als auch bei der Rückgabe. Hat alles super geklappt inclusive der Shuttle Ntzung . Lob und ein Dankeschön an die Mitarbeiter

Harald Hesse

Unkomplizierte Übernahme und Rückgabe des Autos. Sehr empfehlenswert. Preis-Leistungsverhältnis passt. Komme gerne wieder.

Günter Butenuth

Muy buena experiencia. Muy buen trato y rapidez en coger el teléfono para dar las informaciones pertinentes y alguna que otra sugerencia. Si volvemos a necesitar, seguro que repetimos

Daniel Cancelo Calejo (DANCANTENIS)

I recommend SOLO Rent a Car in Malaga. The company provides excellent service – the staff are very friendly, helpful, and well‑organized, and the entire rental process is quick and

Jakub Oleksiak

Sehr zügig, sehr freundlich und nach einem Reifenschaden hat es zwischen Meldung, Abschleppdienst und Weiterfahrt im Ersatzfahrzeug gerade mal eine Stunde gedauert. Gerne wieder!

André Roßeck

Had an absolutely amazing experience with SOLO rental. Easy check in and out process, great vehicle provided for an absolutely fantastic price! Great customer service with an airport

Don Samim

Helpful assistance at airport with easy transfer. Car was better than expected and performed fine. Deal was best I could find for a long stay (over 30 days). Shuttle back to airport

G B

Great rent-a-car, very professional, easy to book, car handover very easy, could recommend for sure

Nadja Ilic

Excellent experience except that it’s not well marked on the map or roads exactly where to return the car

Camille Chammas

Prima verhuurbedrijf goede auto en reageren snel op eventuele gebreken. Denken in oplossingen.

Monique Opdam

Gute Autos zum guten Preis. Sehr nette, unkomplizierte und schnelle Abwicklung. Sehr empfehlenswert.

Per Czapla

Great customer service. Friendly smiles, always willing to help. Will be a repeated customer.

Angie Peitler

Reserve una furgoneta para ir con toda la familia de Málaga al Rocío y super contento tanto con el trato como con el vehiculo ya que era muy cómodo y pudimos entrar los 8 y en la carretera

Pedro Pérez

Sehr unkomplizierter, schneller und freundlicher Service. Sprechen sehr gut englisch und russisch

Thomas G.

Har hyrt hyrbil många gånger i tjänsten och kan ärligt säga att detta var det smidigaste, bästa, trevligaste och vänligaste bemötande och hjälp jag någonsin fått. När vi kom ut från

Magnus Persson

Die Anmietung und die Rückgabe, waren völlig unkompliziert. Die Mitarbeiter schnell, freundlich und gut organisiert. Die bereits vorhandenen Schäden am Auto, waren gut dokumentiert

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Blog SOLO RENT A CAR
Important Guidelines for Car Rentals: No Smoking, No Pets, and Clean Returns

Important Guidelines for Car Rentals: No Smoking, No Pets, and Clean Returns

By adhering to the rules around no smoking, no pets, and returning a clean vehicle, renters can avoid additional charges and help keep SOLO rent a car’s fleet fresh and clean for everyone. It’s all about ensuring that each customer has a pleasant and comfortable experience on the road.

No Smoking Policy: Keeping Cars Fresh for All Customers

One of the key rules when renting a car from SOLO rent a car is that smoking inside the vehicle is strictly prohibited. This rule exists to maintain the comfort and cleanliness of the car for all customers. Here’s why it matters:

Smoky smell can linger for weeks, making the next rental unpleasant.
Smoke can cause stains and damage to the upholstery, leading to expensive cleaning fees.
Health concerns for those with asthma or allergies who may rent the car after you.

Tip: If you’re a smoker, make sure to step outside the vehicle when you need a break, or consider pulling over in designated smoking areas.

Renting in SOLO rent a car is:

Full insurance
Free shuttle bus
Pay online or upon delivery

View fleet

Pets Are Not Allowed: Ensuring a Clean and Allergy-Free Environment

At SOLO rent a car, pets are not allowed inside the vehicles. While we understand that pets are part of the family, keeping the cars free from pet fur, odors, and potential damage is a top priority.

Pet hair and dander can be extremely difficult to remove and may trigger allergic reactions in future renters.
Scratches on seats, doors, or other areas of the vehicle can lead to additional cleaning and repair fees.

Tip: If you’re traveling with pets, plan ahead by finding pet-friendly transport services or accommodation options.

Returning the Car Clean: Why It Matters

Another important aspect of renting a car from SOLO rent a car is returning the vehicle in a clean condition. While it’s natural for some dirt to accumulate, customers are expected to bring the car back without excessive dirt, trash, or stains.

Failure to do so may result in extra cleaning charges, which could be easily avoided.
Quick cleaning tips: Throw away any trash before returning the car, vacuum any dirt, and wipe down surfaces if needed. Many gas stations have self-service cleaning areas that can make this task easier.

Tip: Before returning the car, take a few minutes to check for any leftover items, trash, or stains to avoid surprises in cleaning fees.

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